Inventory accuracy across channels
Inventory data needs one path. We scope the integration between the store, the e-commerce platform and the ERP, and state which system owns the number.
Industries · Retail
Back-office compute, store networking and the data integrations behind omnichannel retail - scoped and quoted in writing, without pretending to be your payment processor.
Retail operations break at the seams: inventory that disagrees between channels, orders that need re-keying, support queues that grow with the catalog. We supply and integrate the infrastructure and automation under those seams, and we are explicit that we do not process payments.
Where we help
These are the problems the scope is built against - not a generic feature list.
Inventory data needs one path. We scope the integration between the store, the e-commerce platform and the ERP, and state which system owns the number.
Orders that get re-keyed create errors. We scope the data path and the automation around it, with human review where an order value is high.
Routine order-status and returns questions can be deflected with automation, with escalation to a person when the question is not routine.
Store networks and back-office compute are scoped per site, with connectivity and mounting work quoted as separate lines.
What we deliver
Hardware, services and automation are quoted separately so you can see what you are buying.
Servers, storage and networking for stores and back-office operations, quoted per site against a written BOM.
Data paths between store systems, the e-commerce platform and the ERP, with the owner of each number written down.
Quote, order and pricing workflows integrated with the ERP you run, including customer-specific pricing where it exists.
Inbox and voice agents for order-status, returns and store-inquiry questions, with escalation to a person.
Imaging, staging and on-site install quoted as separate service lines with lead times stated.
Spares and RMA handling for distributed store fleets, so a failed unit has a written replacement path.
Honest limits
If a claim is not in a signed scope, it is not a commitment.
One contact from requirement to invoice.
Questions
No. We supply infrastructure and integration work; payment processing stays with your processor. If hardware is part of the scope, it is quoted as hardware - never as a payment service.
Yes, where a written interface exists. We scope the data path, name the system that owns each number, and state what we do not touch before build starts.
Yes. Sites are scoped individually, with connectivity and deployment quoted per site so a rollout can be staged rather than committed all at once.
The target and measurement method are written into the scope before build starts, then reported against. We do not publish percentages we have not measured.
Tell us what costs you the most time and we will say - in writing - whether hardware, deployment services or automation is the right fix.